Insights

Perspectives on data, AI and agents, industry by industry.

69 points of view from our industry teams — filter by industry or topic, or search. Figures in each article are sourced or labelled.

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Banking Point of view · Transformation8 min read2026-09-17

The bank productivity playbook: why cost-to-income has barely moved, and what actually shifts it

Banks are more profitable than they have been in years, but their cost bases have hardly changed relative to assets. The next step change will come from redesigning work around AI, not from another round of cost containment.

32.1%share of EU/EEA banks' other administrative expenses that went on ICT in 2025, up from 31.2%
Banking Article · Transformation7 min read2026-09-09

From month-end to always-on: continuous close and AI-assisted FP&A in banking

Finance teams still spend most of their time assembling numbers rather than explaining them. A continuous close, with agents reconciling and drafting commentary as transactions land, turns the finance function from reporter into navigator.

6.4 daysmedian time to complete the monthly close (APQC)
Banking Report · Transformation7 min read2026-08-12

Why AI stalls on data: the foundations banks need before agents can scale

Models are no longer the constraint. Metadata, a shared semantic layer, knowledge graphs and lineage are — and banks that already invest in BCBS 239 compliance are closer to AI-ready data than they may think.

2 of 31global systemically important banks fully compliant with all BCBS 239 principles in 2023
Banking Article · Transformation8 min read2026-08-06

Real-time treasury: when money moves in seconds, liquidity has to be managed in minutes

Instant payments are now mandatory across the euro area and growing fast in the US, and 2023 showed how quickly deposits can leave. Treasury needs a live view of intraday liquidity, and the data architecture to support it.

$40bn+deposits withdrawn from one US regional bank in a single day in March 2023, with more than $100bn more expected the next
Banking Executive briefing · Transformation8 min read2026-07-29

DORA in practice: the first year of data shows where operational resilience really breaks

Europe's Digital Operational Resilience Act has produced its first register of critical tech providers and its first year of incident data. With the UK's regime now live as well, the lesson is that resilience depends on third-party dependencies and system failures more than on dramatic cyberattacks.

3,383major ICT-related incidents reported by EU financial entities in 2025, the first year of DORA
Banking Article · Transformation7 min read2026-07-22

Core modernisation without the big bang: hollowing out the bank's core, one capability at a time

Core replacement programmes have a long record of overruns and outages. A progressive path — data layer first, capabilities peeled off behind APIs and events, AI to read the legacy code — lowers the risk without lowering the ambition.

£48.65mcombined FCA and PRA fine after a bank's 2018 platform migration disrupted services for up to 5.2 million customers