“Store, app and loyalty each know a different customer.”
SCIKIQOne governed customer 360 across every channel and basket.
Industry · Retail
One live view of demand, inventory and the customer
Unify POS, e-commerce, inventory and loyalty into one governed view — then explain why availability, margin or footfall moved, and act on it before the weekend.
01Where it hurts
The questions merchants can't answer before the weekend
Each is a question that decides the week's sales and margin. SCIKIQ answers it from governed data across channels — then acts on it.
“We're out of stock on the hero SKU and deep on the rest.”
SCIKIQLive availability by SKU and store; an agent replenishes automatically.
“We run the promo, then find it lost money after markdown.”
SCIKIQTrue promo margin after markdown; an agent aligns supply to demand.
“Slow stock sits until a blunt end-of-season markdown.”
SCIKIQOptimal markdowns set early to clear stock and protect margin.
“Loyal customers quietly lapse and we notice too late.”
SCIKIQLapse signals surface early; a win-back agent makes the offer.
“We know sales by SKU, not real margin after markdown and freight.”
SCIKIQReal margin per SKU and promotion, as a governed data product.
Three kinds of data, one governed graph — SCIKIQ fuses live IIoT signals, systems of record, and the documents in between.
Store & edge sensors
live signals & telemetry
Footfall & queue sensorsSmart-shelf & RFIDPOS event streamsCold-chain sensorsIn-store camera signals
Structured
systems of record
ERPPOS transactionsInventory & DCLoyaltyPricing & assortment
Unstructured
text, images, audio
Product imagesReviews & socialSupplier cataloguesPlanogramsCustomer emails
One governed 360 & knowledge graphfused, contextualised and AI-ready
02The four layers
Four layers. Each answers a harder question.
Enterprise 360 tells you what happened. The knowledge graph tells you why. The copilot explains it in plain language. The agent factory does something about it — on your retail data.
01
Layer 1 · Enterprise 360
What is happening?
Unify customer, product, inventory and sales data across POS, e-commerce and supply into one real-time view — so merchandising, supply and marketing share the same numbers.
OutcomeDemand & margin
02
Layer 2 · Knowledge Graph
Why is it happening?
Trace the relationships between customers, SKUs, stores and suppliers to find why availability or margin moved — and the exact source of every fact.
OutcomeRoot cause & assortment
03
Layer 3 · AI Copilot
Tell me, in plain language
Let a merchandiser or marketer ask in plain language — answered from governed data across every channel, not a stack of reports.
OutcomeCompetitive advantage
04
Layer 4 · Agent Factory
Don’t just tell me — fix it
Turn answers into action. Agents replenish stock, optimise markdowns, align promos to supply and win back lapsing customers — each action posted to the source system.
OutcomeSales & margin protection
03The outcome
What retailers get
One governed view of demand, inventory and the customer.
Customer 360Store, app and loyalty in one view
HigherAvailability and full-price sell-through
LowerMarkdown and lost-sales cost
WeeksTo a live retail 360
04Skill your team
The engineers who deploy this
SCIKIQ Certified Data and AI Engineer runs a specialisation for this sector — the same value chain, data landscape and constraints as this page, taught as hands-on labs with timed assessments and two end-to-end capstones.
Which SKU will stock out on you this weekend?
We would love to think through it with you — no pitch, no form maze.
Frequently asked questions
How does SCIKIQ improve demand and margin visibility?
It unifies POS, inventory, supply and campaign data into one governed view, so demand, assortment and margin are measured against shared definitions. Merchandising and marketing then work from the same numbers.
Can it help with replenishment and markdown decisions?
Yes. Agents watch the governed layer and act on replenishment, markdown and win-back, escalating to a human for anything irreversible.
Does SCIKIQ work with our existing retail systems?
SCIKIQ connects to ERP, POS, e-commerce and planning systems through 187+ connectors and governs the data where it already lives, so there is no replatform before you see value.