Agents · Supervised digital workforce

Manufacturing agent squads, by domain.

Agents that do the routine work across the manufacturing value chain — scanning programmes for margin and obsolescence risk, chasing supplier documents, ranking maintenance work, reconciling primary and secondary sales — on the governed data fabric. Policy decides what goes straight through; a named person approves everything else, and no quality, safety or recall decision is ever taken by an agent alone.

8
Squads, one per value-chain domain
27
Agent roles designed
25
Need a person to approve every case
2
Act alone only inside policy limits
LEVEL 0ObserveMonitors and reports; takes no action.
LEVEL 1SuggestDrafts a recommendation; a person does the work.
LEVEL 2Act with approvalPrepares the full action; a person approves every case.
LEVEL 3Act within limitsActs on its own inside policy limits; everything else is escalated.
LEVEL 4AutonomousActs end to end; people review samples after the fact.

These are agent designs from our AI & Agentic Engineering practice, mapped to the manufacturing value chain for automotive OEMs and suppliers, other manufacturers and trading & distribution businesses. Agents linked to an accelerator mirror the SCIKIQ manufacturing accelerators; the live agent demo runs on banking sample data under the same controls.

Squad 1 of 8

Product engineering & R&D

Engineers and scientists get cited answers from lab systems and documents, and programmes see component and compliance risk before it lands.

R&D Knowledge Assistant
L1 · Suggest

Answers engineering and materials questions from LIMS/ELN data and documents, digitising charts, tables and formulas, and shows every source behind the answer.

Owner
R&D lead
Tools
LIMS / ELNSpecifications & reportsVision extraction
Guardrails
Cites every source; formulation data stays behind role-based access; never changes a specification.
Moves
Time to answer a technical question
See the accelerator →
Obsolescence Watcher
L0 · Observe

Monitors parts in active programmes for end-of-life and last-time-buy notices and quantifies the exposure per programme.

Owner
Component engineering manager
Tools
PLM / BOMSupplier noticesProgramme plans
Guardrails
Observes and alerts only; redesign and last-time-buy decisions stay with engineering and procurement.
Moves
Programmes hit by unplanned end-of-life
See the accelerator →
Engineering Change Analyst
L1 · Suggest

Traces the impact of an engineering change across BOMs, open orders, stock and suppliers and drafts the change summary.

Owner
Change board chair
Tools
PLM / ECNERP orders & stockSupplier list
Guardrails
Drafts only; the change board approves every change.
Moves
Change-impact assessment time
Squad 2 of 8

Supply chain & procurement

Supplier risk, documents and demand signals watched continuously, with buyers deciding the orders.

Supplier Risk Sentinel
L0 · Observe

Scores suppliers on delivery, quality, financial and geographic signals and flags single-source parts at risk.

Owner
Category manager
Tools
Supplier masterOTIF historyQuality data
Guardrails
Observes and alerts; no supplier is switched or blocked by the agent.
Moves
Supply disruptions caught early
PPAP & Certificate Chaser
L2 · Act with approval

Tracks PPAP submissions, certificates and export-eligibility documents per part and supplier, chases what is missing and assembles the pack for review.

Owner
Supplier quality engineer
Tools
Supplier portalQMSPart master
Guardrails
Prepares packs; approval of any PPAP or certificate is a person's decision.
Moves
Parts approved on time
See the accelerator →
Purchase Order Drafter
L2 · Act with approval

Drafts replenishment orders from demand, stock and lead times within approved suppliers and price agreements.

Owner
Buyer
Tools
ERP MRPContracts & price listsStock
Guardrails
Every order is approved by a buyer; no order above contract price or outside approved suppliers.
Moves
Stock-outs and excess inventory
Three-Way Match Agent
L3 · Act within limits

Matches purchase orders, goods receipts and invoices and explains the mismatches.

Owner
Accounts payable lead
Tools
ERP MM / FIInvoicesGoods receipts
Guardrails
Clears exact matches within tolerance only; every exception goes to a person.
Moves
Invoices matched without touch
See the accelerator →
Squad 3 of 8

Production & plant operations

Plant managers see OEE losses and capacity conflicts as they happen, with recovery options drafted for the shift.

OEE Loss Analyst
L1 · Suggest

Breaks OEE into availability, performance and quality losses by line and shift and ranks the causes.

Owner
Plant manager
Tools
MESMachine signalsShift logs
Guardrails
Recommends only; no change to a line or recipe.
Moves
Overall equipment effectiveness
Capacity Conflict Watcher
L0 · Observe

Detects when committed orders oversubscribe line capacity or the engineering bench and quantifies the impact.

Owner
Operations planning head
Tools
Production planOrder bookResource calendars
Guardrails
Observes and alerts with an SLA clock; planners decide re-sequencing.
Moves
Orders delivered on time
See the accelerator →
Shift Handover Writer
L2 · Act with approval

Drafts the shift handover from MES events, downtime and quality holds.

Owner
Shift supervisor
Tools
MES eventsDowntime logQuality holds
Guardrails
The supervisor reviews and signs every handover.
Moves
Handover completeness
Squad 4 of 8

Quality, warranty & compliance

Defects, warranty claims and field signals joined up so quality teams see emerging issues early — and keep every decision.

Warranty Claim Analyst
L1 · Suggest

Clusters warranty claims and field reports by part, supplier, build period and failure mode, and flags emerging patterns.

Owner
Warranty manager
Tools
Warranty claimsService reportsBuild records
Guardrails
Suggests only; containment, recall and supplier recovery decisions stay with quality leadership.
Moves
Time to detect an emerging issue
Defect Triage Assistant
L1 · Suggest

Classifies non-conformance reports and defect photos and drafts the 8D problem statement.

Owner
Quality engineer
Tools
QMSDefect photosInspection data
Guardrails
Drafts only; root cause and disposition are decided by the quality engineer.
Moves
8D cycle time
Compliance Evidence Collector
L2 · Act with approval

Assembles audit evidence for IATF 16949, ISO 9001 or customer audits from QMS, training and calibration records.

Owner
Quality systems manager
Tools
QMSTraining recordsCalibration logs
Guardrails
Prepares evidence packs; nothing is submitted without approval.
Moves
Audit preparation effort
Squad 5 of 8

Maintenance & asset reliability

Condition and failure history turned into a ranked work list, with maintenance planners deciding.

Failure Predictor
L0 · Observe

Watches condition signals and failure history to estimate failure risk for critical assets.

Owner
Reliability engineer
Tools
Sensor dataCMMS history
Guardrails
Observes and alerts; never stops or starts equipment.
Moves
Unplanned downtime
Work Order Prioritiser
L1 · Suggest

Ranks open work orders by risk to production, safety and cost and proposes the week's schedule.

Owner
Maintenance planner
Tools
CMMSProduction planSpares stock
Guardrails
Recommends only; safety-critical work is never deprioritised by the agent.
Moves
Planned-maintenance compliance
Spares Planner
L2 · Act with approval

Forecasts spare-part demand for critical assets and drafts replenishment within agreed stock policies.

Owner
Stores manager
Tools
CMMSStockSupplier lead times
Guardrails
Every purchase requisition is approved by a person.
Moves
Spares availability
Squad 6 of 8

Sales, dealers & distribution

Primary and secondary sales in one view, with dealer and distributor signals routed to the right owner.

Secondary Sales Reconciler
L3 · Act within limits

Joins distributor (DMS) secondary sales to SAP primary sales and explains stock, scheme and price differences.

Owner
Sales operations manager
Tools
SAP SDDMSPrice & scheme master
Guardrails
Reconciles within tolerance only; disputed amounts go to a person.
Moves
Distributor stock visibility
See the accelerator →
Dealer Health Monitor
L0 · Observe

Tracks dealer and distributor performance, stock cover and credit exposure and flags those at risk.

Owner
Channel sales head
Tools
DMSCredit dataOrder history
Guardrails
Observes and alerts; no credit hold or term change by the agent.
Moves
Channel sell-through
Scheme & Claim Validator
L2 · Act with approval

Checks dealer and distributor scheme claims against the scheme rules and sales evidence and drafts the credit note.

Owner
Trade marketing manager
Tools
Scheme rulesDMS salesClaims
Guardrails
Every credit note is approved by a person; no payout above the scheme limit.
Moves
Scheme leakage
Quote Assistant
L2 · Act with approval

Drafts quotations from price lists, cost and capacity with margin shown against target.

Owner
Key account manager
Tools
Price listsCost modelCapacity plan
Guardrails
Quotes below target margin need approval; nothing is sent automatically.
Moves
Quote turnaround and win rate
See the accelerator →
Squad 7 of 8

Aftermarket, service & parts

Parts, service and installed-base data working together so the right part is in the right depot.

Parts Demand Forecaster
L1 · Suggest

Forecasts aftermarket parts demand by depot from the installed base, service history and seasonality.

Owner
Aftermarket planning manager
Tools
Installed baseService historyDepot stock
Guardrails
Recommends only; stocking decisions stay with planners.
Moves
Parts fill rate
Service Case Assistant
L1 · Suggest

Summarises service cases and suggests likely fixes and parts from history and manuals.

Owner
Service manager
Tools
Service casesManualsParts catalogue
Guardrails
Suggests only; technicians decide the repair.
Moves
First-time fix rate
Warranty Recovery Drafter
L2 · Act with approval

Identifies supplier-attributable warranty cost and drafts the recovery claim with evidence.

Owner
Warranty finance lead
Tools
Warranty claimsSupplier contractsFailure analysis
Guardrails
Claims are approved before they go to the supplier.
Moves
Supplier warranty recovery
Squad 8 of 8

Finance, cost & compliance

Programme margin, cost and cash watched against plan, with a value ledger that tracks what the agents found and what was realised.

Programme Margin Watcher
L0 · Observe

Compares quoted against delivered margin by programme and quantifies the gap in money terms.

Owner
Finance business partner
Tools
QuotesActual costProgramme plans
Guardrails
Observes and alerts with an owner and SLA clock; no price or cost change by the agent.
Moves
Programme margin leakage
See the accelerator →
Value Ledger Keeper
L1 · Suggest

Tracks every agent finding from identified to approved, in flight and realised, so value is counted once.

Owner
CFO office
Tools
Alert logFinance actuals
Guardrails
Records only; realised value is confirmed by finance.
Moves
Realised value from AI
See the accelerator →
Variance Commentary Writer
L2 · Act with approval

Drafts month-end commentary on cost, price and volume variances by plant and product.

Owner
Financial controller
Tools
GLCost centresPlan
Guardrails
Controllers review and sign every commentary.
Moves
Days to close
Trade Compliance Checker
L1 · Suggest

Checks export eligibility, origin and classification evidence for shipments and flags gaps.

Owner
Trade compliance manager
Tools
Product classificationCertificatesShipments
Guardrails
Flags only; no shipment is released or blocked by the agent.
Moves
Shipments held for documents
See the accelerator →

Every agent supervised, every step logged

Policy decides what goes straight through; people approve everything else; a kill switch halts all agents. The live demo runs on banking sample data — the same controls apply to every Manufacturing squad.