Pricing & sales · SCL

Sales cycle length

How long a deal takes from first qualified contact to signature.

mean(close_date − created_date) for won opportunities Unit days Usual grain quarter × segment × deal size band

01 What it is

Why anyone looks at this number

In one sentence

How long a deal takes from first qualified contact to signature.

It sets how far ahead you must generate demand, and it is the multiplier on every pipeline calculation. It also lengthens quietly when buying committees grow.

02 The formula

How it is worked out

sales-cycle-lengthdefinition
Sales cycle length = mean(close_date − created_date) for won opportunities

grain  : quarter × segment × deal size band
unit   : days
source : CRM

Measure won deals only, and from a consistent starting stage. Counting from lead creation mixes marketing nurture time into the sales cycle and makes the number unusable.

03 Worked example

The same number, with real inputs

Inputs
Median days to close, enterprise148
Median days, mid-market61
Calculation
Result148 vs 61 days

Enterprise deals need demand generated five months ahead. Planning both segments on one average leaves the enterprise pipeline permanently short.

04 What moves it

Four things that actually change this number

Driver 01

Deal size

Larger deals mean more approvers and longer cycles, almost linearly.

Driver 02

Number of decision makers

Each additional approver adds calendar time, not effort.

Driver 03

Procurement process

Public sector and regulated buyers have fixed, long timetables.

Driver 04

Proof burden

Pilots and security reviews add months; reusable evidence removes them.

05 Where the number lives

The system, the record and the fields

System of recordKey recordFields you need
CRMOpportunity with stage history created_date, stage_entry_dates, close_date, amount

Measure won deals only, and from a consistent starting stage. Counting from lead creation mixes marketing nurture time into the sales cycle and makes the number unusable.

06 How it goes wrong

Three ways this metric misleads people

Mistake

Using the mean

One 400-day deal drags the average and hides the typical experience.

Fix: Report the median, and the spread.
Mistake

Including lost deals

Losses close faster or slower than wins for different reasons, and blend into noise.

Fix: Measure won deals; track time-to-loss separately as a qualification measure.
Mistake

One number for all segments

Enterprise and SMB are different businesses with different physics.

Fix: Always segment by size band.

08 Questions

Frequently asked

Where should the cycle start?

At a defined qualification stage that both marketing and sales agree on. Anything earlier measures nurture time; anything later flatters the number.

How do I shorten it?

Remove proof steps by reusing evidence, and get the approvers into the room earlier. Most long cycles are waiting time, not working time.

One definition, everywhere it is used

SCIKIQ stores this metric once and serves it to every dashboard, board pack and agent that asks.

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